Política de envío

At Candle Forge House and Supply, we strive to process and ship your orders as quickly and carefully as possible.

Processing Time: Orders are typically processed within 1–2 business days. During peak seasons or promotional periods, processing times may be longer.

Shipping Methods: We ship via trusted carriers such as USPS or UPS, depending on the size and destination of your order.

Shipping Rates: Shipping costs are calculated at checkout based on the weight of your order and the shipping address provided.

Tracking Information: Once your order has shipped, you will receive a confirmation email with your tracking number so you can monitor your delivery.

Address Accuracy: Please ensure that your shipping address is complete and accurate. We are not responsible for orders delivered to incorrect or incomplete addresses.

Lost or Damaged Packages: If your package is lost or arrives damaged, please contact us at candleforgehoouseandsupply@gmail.com within 3 business days of delivery. We will work with the carrier to resolve the issue.

Local Weather or Carrier Delays: Please note that shipping times are estimates and may be affected by weather conditions, carrier delays, or other unforeseen circumstances beyond our control.